Services Built to Help Local Businesses Capture and Follow Up With More Leads

Javelin Agency builds and manages digital lead systems for local service businesses. Our services are designed to help you get found online, respond faster, book more appointments, and keep leads organized.

Website Creation and Management:

Your website should make your business look professional and make it easy for customers to contact you. We build clean, mobile-friendly websites that focus on calls, forms, appointment requests, and trust.

What’s included:

  • Website design and setup

  • Service pages

  • Contact forms

  • Call-to-action buttons

  • Basic website updates

  • Privacy Policy and Terms links

  • Ongoing website management

Best for:
Businesses that need a more professional website or want their current site improved for better lead capture.

Email Follow-Up & Marketing:

Not every lead is ready to buy immediately. Email follow-up helps your business stay in front of leads and customers after they contact you.

What’s included:

  • Lead follow-up emails

  • Customer reminder emails

  • Promotional email campaigns

  • Service update emails

  • Basic email list organization

  • Campaign setup and management

Best for:
Businesses that want to follow up with leads, past customers, or people who requested information but did not book right away.

Missed-Call Text-Back Automation:

Missed calls are one of the easiest ways local businesses lose potential jobs. We set up a system that automatically texts callers when their call is missed, giving them a chance to request a callback instead of calling another company.

What’s included:

  • Business-hours missed-call text-back

  • After-hours reply system

  • Weekend or closed-day logic

  • YES reply alerts

  • SAVE reply follow-up

  • STOP and DND handling

  • Staff notifications

  • Call and reply monitoring

Best for:
Businesses that receive phone leads but miss calls during jobs, busy hours, after-hours, or weekends.

CRM & Lead Tracking:

We help organize your leads so they do not get lost. Calls, forms, texts, and appointments can be tracked in a simple pipeline so your team knows who needs a callback, who booked, and who still needs follow-up.

What’s included:

  • Lead pipeline setup

  • Contact organization

  • Call and form tracking

  • Appointment tracking

  • Lead status updates

  • Follow-up reminders

  • Basic reporting

Best for:
Businesses that want a clearer system for managing leads instead of relying on memory, notes, or scattered messages.

Calendar Booking Setup:

We set up online appointment calendars so customers can schedule directly without going back and forth. Your team gets notified when appointments are booked, and customers can receive confirmations and reminders.

What’s included:

  • Calendar setup

  • Appointment form

  • Customer confirmation messages

  • Appointment reminders

  • Staff booking notifications

  • Daily schedule notifications

  • Calendar management support

Best for:
Businesses that book consultations, estimates, service calls, inspections, or appointments.

Ongoing Management & Support:

We do not just set everything up and disappear. We help manage, monitor, and improve your system so it keeps working properly.

What’s included:

  • Workflow monitoring

  • Basic edits and updates

  • Troubleshooting

  • Monthly system review

  • Lead capture improvements

  • Support if something breaks

  • Recommendations as your business grows