Javelin Agency
Website: javelin-agency.com
Email: main@javelin-agency.com
Phone: +1 323-553-4361
Address: 1801 S Bonnie Brae St Apt 104, Los Angeles, CA 90006

These Terms of Service govern your access to and use of Javelin Agency’s website, communications, and missed call lead automation services. By using our website, contacting us, opting in to receive communications, or using our services, you agree to these Terms.

Agreement to Terms

By accessing or using Javelin Agency’s website or services, you agree to be bound by these Terms of Service and our Privacy Policy.If you do not agree to these Terms, you should not use our website or services.

Description of Services

Javelin Agency provides missed call lead automation services for businesses. Our services may include missed call response automation, SMS follow-up, lead communication tracking, CRM setup, workflow automation, and related support. Javelin Agency uses GoHighLevel as its primary CRM, funnel builder, automation platform, and communications system. GoHighLevel may be used to manage customer data, contact records, conversations, forms, workflows, SMS communications, emails, calls, and related automation activity. Javelin Agency may also use LC Phone through GoHighLevel for phone and SMS-related features, Stripe for payments, and Squarespace for website hosting.

User Responsibilities

You agree to provide accurate, current, and complete information when contacting Javelin Agency, submitting forms, opting in to communications, or using our services.You are responsible for ensuring that any information you provide to Javelin Agency is lawful, accurate, and authorized. If you are a business client, you are responsible for ensuring that your use of our services complies with applicable laws, industry rules, carrier requirements, privacy laws, consumer protection laws, and messaging consent requirements.

Acceptable Use

You agree not to use Javelin Agency’s website or services to: Send unlawful, abusive, deceptive, fraudulent, harassing, or misleading communications. Violate any applicable law, regulation, carrier rule, or platform policy. Submit false, inaccurate, or unauthorized contact information. Interfere with the security or operation of our website, systems, or third-party platforms. Attempt to gain unauthorized access to any system, account, data, or communication platform. Use our services to send spam or messages without proper consent. Javelin Agency may refuse, suspend, or terminate services if we believe a user or client is violating these Terms, applicable law, messaging rules, carrier requirements, or platform policies.

SMS Messaging Terms

Javelin Agency provides missed call lead automation and related communication services. You must be 18 years of age or older to use this SMS service. When you opt in to receive text messages from Javelin Agency, you may receive SMS messages related to missed call follow-up, call-back requests, service inquiries, confirmation messages, customer support, and related communication about our services. You can cancel the SMS service at any time. Just text STOP to +1 323-553-4361. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at main@javelin-agency.com or +1 323-553-4361.Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages on an as-needed, call-back-based, or service-related basis. Message frequency may vary depending on your interaction with Javelin Agency. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Consent to receive SMS messages is not a condition of purchase. SMS consent is required before Javelin Agency sends marketing or service-related text messages where consent is legally required. Javelin Agency does not sell, rent, or share SMS opt-in consent or mobile information for marketing or promotional purposes. If you have any questions regarding privacy, please read our privacy policy:

javelin-agency.com/privacypolicy

Email, Phone, and Other Communications

By contacting Javelin Agency or using our services, you agree that we may communicate with you by email, phone, SMS, or other reasonable communication methods, depending on the nature of your inquiry, service request, or business relationship with us. Communications may include service-related messages, support responses, billing-related notices, account updates, missed call follow-up messages, and other business communications. You may opt out of SMS messages by replying STOP. You may request SMS help by replying HELP. You may contact us at main@javelin-agency.com for assistance with communication preferences.

Payments & Billing

Javelin Agency may charge fees for its services, including setup fees, recurring service fees, or other agreed-upon charges. Payments may be processed through Stripe or another approved payment processor. By purchasing services from Javelin Agency, you agree to provide accurate billing information and authorize applicable charges. Unless otherwise stated in a separate written agreement, all fees are due according to the payment terms presented at the time of purchase or service agreement. Javelin Agency does not directly store full payment card numbers. Payment information may be processed by Stripe or another third-party payment processor. Failure to pay required fees may result in suspension or termination of services.

Intellectual Property

All content on Javelin Agency’s website, including text, graphics, branding, logos, service descriptions, designs, workflows, templates, and other materials, is owned by Javelin Agency or used with permission. You may not copy, reproduce, modify, distribute, sell, or exploit Javelin Agency’s intellectual property without prior written permission. Any materials, workflows, automations, or systems created by Javelin Agency for a client may be subject to separate ownership terms in a written service agreement.

Client Content and Data

Clients may provide contact information, business information, customer communication data, or other content necessary for Javelin Agency to provide services. Clients are responsible for ensuring they have the lawful right and proper consent to provide any customer, lead, or contact information to Javelin Agency. Javelin Agency uses client data only to provide, support, maintain, and improve contracted services, and as described in our Privacy Policy. Javelin Agency does not sell lead data, does not share lead data for promotional use, and does not share SMS opt-in data or consent with affiliates or third parties for marketing purposes.

Third-Party Platforms

Javelin Agency uses third-party platforms to provide and support its services, including GoHighLevel, LC Phone, Stripe, and Squarespace. These third-party platforms may have their own terms, policies, and technical requirements. Javelin Agency is not responsible for outages, errors, delays, or service limitations caused by third-party platforms, carriers, internet providers, payment processors, or communication networks. Use of SMS, phone, email, and automation features may be subject to carrier rules, platform rules, A2P 10DLC requirements, and other compliance standards.

Disclaimers

Javelin Agency provides services on an “as available” and “as provided” basis. Javelin Agency does not guarantee that its website, communications, automations, CRM systems, SMS delivery, call tracking, or third-party platform integrations will be uninterrupted, error-free, or available at all times. Javelin Agency does not guarantee specific business results, revenue increases, lead conversion rates, sales outcomes, or customer responses from use of its services. SMS and call delivery may depend on carriers, wireless providers, user devices, platform settings, compliance approvals, and third-party systems outside of Javelin Agency’s control.

Limitation of Liability

To the fullest extent permitted by law, Javelin Agency will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost business opportunities, lost data, or service interruptions. Javelin Agency’s total liability for any claim related to the website or services will not exceed the amount paid by the client to Javelin Agency for the specific service giving rise to the claim during the three months before the claim arose. Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Javelin Agency, its owners, employees, contractors, service providers, and affiliates from any claims, damages, liabilities, losses, costs, or expenses arising from: Your use of our website or services. Your violation of these Terms. Your violation of applicable laws, regulations, carrier rules, or platform policies. Your submission or use of customer, lead, or contact information without proper authorization or consent. Your misuse of SMS, email, phone, CRM, funnel, or automation features.

Termination

Javelin Agency may suspend or terminate access to services if we believe you have violated these Terms, failed to pay required fees, misused our services, violated applicable law, or created legal, technical, security, or compliance risk. You may stop using our services at any time, subject to any payment terms, service agreements, or cancellation terms that apply to your account. Termination does not affect any rights or obligations that arose before termination, including payment obligations, confidentiality obligations, limitations of liability, and indemnification obligations.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms or Javelin Agency’s services will be handled in the state or federal courts located in California, unless another venue is required by applicable law.

Changes to Terms

Javelin Agency may update these Terms from time to time to reflect changes in our services, legal requirements, platform requirements, carrier rules, or business operations.When these Terms are updated, the “Last Updated” date will be revised. Continued use of our website or services after updates means you accept the revised Terms.

Contact Information

For questions about these Terms of Service, contact: Javelin Agency
1801 S Bonnie Brae St Apt 104
Los Angeles, CA 90006
Email: main@javelin-agency.com
Phone: +1 323-553-4361
Website: javelin-agency.com

Last Updated: May 12, 2026