Javelin Agency
Website: javelin-agency.com
Email: main@javelin-agency.com
Phone: +1 323-553-4361
Address: 1801 S Bonnie Brae St Apt 104, Los Angeles, CA 90006Javelin Agency respects your privacy. This Privacy Policy explains how Javelin Agency collects, uses, stores, and protects information when you visit our website, contact us, communicate with us by SMS, or use our missed call lead automation services. By using our website or communicating with Javelin Agency, you agree to the practices described in this Privacy Policy.

Information We Collect

Javelin Agency may collect the following types of information: Personal information, such as your name, phone number, email address, business name, and billing information. Communication information, such as SMS messages, call activity, missed call records, replies, timestamps, and related conversation history. Website information, such as pages visited, browser type, device information, IP address, cookie preferences, and website usage activity. Payment information, which may be processed through Stripe. Javelin Agency does not directly store full payment card numbers. Business information, such as service inquiries, customer support requests, preferences, and information related to missed call follow-up automation.

How We Collect Information

Javelin Agency may collect information when you :Visit our website. Submit information through a website form. Contact us by phone, SMS, or email. Reply to an SMS message. Request information about our services .Use or interact with our missed call lead automation systems. Make a payment through Stripe. Choose to accept or reject non-essential cookies. Javelin Agency may also collect information through GoHighLevel, LC Phone, Squarespace, Stripe, cookies, and tracking technologies used on our website.

How We Use Information

Javelin Agency uses collected information to: Provide missed call lead automation services. Respond to inquiries and customer requests. Send SMS follow-up messages related to missed calls or service requests. Track SMS conversations and communication activity. Manage customer relationships through GoHighLevel. Process payments through Stripe. Operate, maintain, and improve our website. Monitor website performance and user experience. Maintain security and prevent fraud. Comply with legal, regulatory, and carrier requirements. Javelin Agency does not sell lead data. Lead data is never shared for promotional use.

SMS & Communications

Javelin Agency may communicate with you by SMS when you provide your phone number and opt in to receive text messages. Users may opt in by contacting Javelin Agency, submitting a form, initiating communication by phone or SMS, or otherwise providing consent to receive messages related to missed call follow-up and service communications. SMS messages may include missed call responses, call-back requests, service follow-up messages, confirmation messages, customer support messages, and related communication about Javelin Agency’s services. Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase. You may opt out of SMS messages at any time by replying STOP. After you reply STOP, you may receive a confirmation message, and you will no longer receive SMS messages from Javelin Agency unless you opt in again. For help, reply HELP or contact Javelin Agency at main@javelin-agency.com or +1 323-553-4361.Javelin Agency does not share SMS consent with affiliates or third parties. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Customer opt-in data is never sold, rented, or shared for marketing.

Data Sharing Policy

Javelin Agency does not sell, rent, or share personal information, lead data, mobile information, or SMS consent for marketing or promotional purposes. Javelin Agency may use trusted service providers to operate its business and provide services. These providers may process information only as necessary to support Javelin Agency’s services, such as CRM management, communications, website hosting, payment processing, customer support, and technical operations. Javelin Agency may work with service providers including GoHighLevel, LC Phone, Stripe, and Squarespace. Javelin Agency does not share SMS consent with affiliates or third parties. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Javelin Agency may disclose information when required by law, regulation, subpoena, court order, carrier compliance requirement, or to protect the rights, safety, and security of Javelin Agency, its customers, or others.

Cookies & Tracking Technologies

Javelin Agency’s website may use cookies and similar tracking technologies to operate the website, improve performance, understand website usage, and support security. Some cookies are essential for the website to function. Non-essential cookies may be used for analytics or performance tracking, and users may opt out of non-essential cookies where available. You can also control cookies through your browser settings. Disabling cookies may affect certain website features. Javelin Agency does not currently run paid advertising campaigns. If advertising or retargeting tools are used in the future, this Privacy Policy may be updated to explain those practices.

Data Security Practices

Javelin Agency uses reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include secure account access, limited access to customer information, password-protected systems, platform-level security controls, and the use of reputable service providers. No method of transmission or storage is completely secure. Javelin Agency cannot guarantee absolute security, but we take reasonable steps to protect the information we collect and process.

Data Retention

Javelin Agency retains personal information only for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support carrier or regulatory compliance. SMS opt-in records, consent records, communication history, and related compliance records may be retained as needed to demonstrate consent and comply with messaging requirements. When information is no longer needed, Javelin Agency may delete, anonymize, or securely retain it as permitted by law and business requirements.

Third-Party Services

Javelin Agency uses GoHighLevel as its primary CRM, funnel builder, automation platform, and communications system. GoHighLevel acts as a data processor/platform for Javelin Agency. GoHighLevel may store contact data, conversations, forms, automation workflows, SMS records, email communications, call activity, and appointment or call-back scheduling information. Javelin Agency may also use LC Phone through GoHighLevel for SMS tracking and communications, Stripe for payment processing, and Squarespace for website hosting and website functionality. These service providers are used to support Javelin Agency’s business operations. They are not permitted by Javelin Agency to use SMS consent, mobile information, or lead data for their own marketing or promotional purposes.

Your Rights & Choices

Depending on where you live, you may have rights regarding your personal information, including the right to: Request access to personal information we maintain about you.Request correction of inaccurate information. Request deletion of personal information, subject to legal and business retention requirements. Opt out of certain communications. Opt out of non-essential cookies where available. Withdraw SMS consent by replying STOP. To make a privacy request, contact Javelin Agency at main@javelin-agency.com.

Opt-Out Instructions

You may opt out of SMS messages by replying STOP to any text message from Javelin Agency. You may request help by replying HELP. You may opt out of email communications by using the unsubscribe link in an email, if available, or by contacting main@javelin-agency.com.You may manage non-essential cookies through the cookie settings on our website, if available, or through your browser settings. Opting out of marketing or non-essential communications does not prevent Javelin Agency from sending transactional, service-related, security, legal, or account-related communications when necessary.

Children’s Information

Javelin Agency’s services are intended for businesses and individuals who are 18 years of age or older. Javelin Agency does not knowingly collect personal information from children under the age of 13.If Javelin Agency learns that it has collected personal information from a child under 13, it will take reasonable steps to delete that information.

Changes to This Policy

Javelin Agency may update this Privacy Policy from time to time. Updates may be made to reflect changes in our services, technology, legal requirements, carrier requirements, or business operations. When this Privacy Policy is updated, the “Last Updated” date will be revised. Continued use of our website or services after updates means you accept the revised Privacy Policy.

Contact Information

For questions about this Privacy Policy or Javelin Agency’s privacy practices, contact: Javelin Agency
1801 S Bonnie Brae St Apt 104
Los Angeles, CA 90006
Email: main@javelin-agency.com
Phone: +1 323-553-4361
Website: javelin-agency.com

Last Updated: May 12, 2026